Frequently Asked Questions

You've Got Questions. We've Got Answers.

Why should I choose Sproutbox over other agencies?

We’re a great fit for small businesses looking to grow their business on a budget. Our co-founders are “hands-on” with every client and project which you won’t find at larger agencies. We’re not the perfect fit for everyone but we might be a great fit for you. Get in touch and let’s find out.

How long have you guys been around?

We founded Sproutbox in 2008 but between our co-founders, we have over 30 years of professional marketing experience. In the last few years we have become one of the best digital marketing agencies in Portland.

Do you offer flexible payments?

Yes. We offer a 50% deposit and 50% final payment for projects over $1k. We also offer monthly payment options for on-going marketing services.

How long do logo / identity projects take?

It usually takes between 4-8 weeks to plan, create, revise and finalize logo / branding projects. We can always expedite projects on an as-needed basis.

How much does a website cost?

It depends on the scope of the project. We’ve built just about everything from small to large websites. Whatever your budget, we’ll likely be able to fit your needs. So get in touch and we’ll create a custom quote for you.

How long does a typical website project take from start to finish?

Usually the planning, design, development and launch takes between 6-12 weeks. Obviously larger and more complex websites can take a few months.

What happens after the website is launched?

That’s completely up to you. If you’d like to manage your website on your own, it’s all yours. If you’d like us to manage your website with our “Worry-free” website hosting, we’ll be happy to help out.

What is your ‘Worry-free’ website hosting?

We provide “Worry-free” website hosting specifically designed to put your mind at ease. With fully managed upgrades (latest wordpress version & plugins), daily backups, one-click restore points and security scanning – your website is in good hands.

Why does your website hosting cost more than GoDaddy?

GoDaddy provides “hands-off” website hosting which means you are responsible for updating wordpress versions and plugins, managing backups and restoring your website in case it goes down. We provide “hands-on” hosting which means we take care of everything for you. Our hosting is the perfect fit for clients that want us to manage everything for them.

Is SEO a monthly or one-time cost?

You can optimize a website for a one-time cost but the most effective SEO utilizes both on-site and off-site on-going services. The idea is that competition is always evolving and on-going SEO helps keep you ahead of your competition.

How much does SEO cost?

Search Engine Optimization ranges in cost due to industry, competition and how aggressive you are in reaching visitors. Give us a shout and we’ll get you a custom quote.

What’s the difference between on-site and off-site SEO?

On-site SEO is optimizing the actual website content for search engines. Off-site SEO is engaging external content to build ranking.